Frequently Asked Questions
Questions and answers
What do I get when I buy a template?
An instant download of a ready-to-use Excel file (.xlsx) with an instructions sheet and a worked example. You keep it for life.
Which Excel versions do the templates support?
Excel 2016, 2019, 2021 and Microsoft 365 on Windows and Mac.
Who builds TemplateSmiths templates?
Our templates are built and checked by a team of engineers and project professionals with more than a decade of project and consultancy experience.
Can I use the templates for client work?
Yes. The standard licence covers use in your own and your clients' projects. Reselling or sharing the files is not permitted.
Do you make custom Excel tools?
Yes. Contact us with your requirement and we will quote for a custom template or calculator.
Do the templates work in Google Sheets?
They are built for Microsoft Excel. Many work in Google Sheets with minor formatting differences, but full functionality is only guaranteed in Excel.
Do the templates use macros?
No. Our templates use standard formulas only, so they open safely without enabling macros.
How do I get support?
Email hello@templatesmiths.com and we will reply within 2 working days.
Can I get a team licence?
Yes. Team licences for 5–10 users are available — contact us for a quote.